Tokyo
Netflix / YouTube
Auto-select on
Key highlights
See the problems first, then the solution
Three problems come up most often with cross-border access, and they map to route quality, detoured routing, and device count; the six points below explain how each one is handled.
Without stable routes
- Once peak hours hit, videos start buffering, call audio cuts in and out, and reconnecting takes several minutes
- AI tool pages never finish loading, API calls time out constantly, and your retry logic keeps growing
- Every new device means configuring everything again, and typing server addresses by hand invites mistakes
Route sets organized by region
- IEPL dedicated lines run on their own channel, so peak hours don't compete for the same egress as other traffic
- AI Tools and developer docs use direct routes, with fewer hops in between
- Import the subscription link once, go unlimited devices online at the same time, and switch devices without reconfiguring
What matters more to you: stability at peak hours, or AI tool response times?
Six highlights
Each point answers a specific question: how routes are chosen, how logs are handled, how devices are counted, which route AI and streaming traffic takes, and how refunds work. Read this section and you can judge whether this subscription fits you.
Speed and peak-hour stability
Peak hours are when international routes struggle most: when cross-border egress congests, videos start buffering and call audio cuts in and out. VPNEM sorts its routes by region into three types: IEPL dedicated lines, relay, and direct. IEPL dedicated lines run on their own channel and don't compete with other traffic for the same egress, which suits scheduled video meetings and 4K playback. Relay routes pass through one extra hop and cover more regions. Direct routes have fewer hops and are kept for latency-sensitive work. Match the route to the region you're using; with auto-select on, the client picks the better option among available routes so you don't have to test them one by one.
Privacy and no-logs policy
The logging policy is written into the privacy terms: this service does not record browsing content or the destinations you visit, and does not use connection records for advertising or profiling. The only data kept is account information — username, plan status, and traffic usage — used for billing and support tickets. Traffic usage resets monthly on your activation date, matching the cycle stated on the plans page, so the number on your bill matches the number in the client. The privacy terms and refund terms are two separate pages; what the terms say is what the service does.
Unlimited simultaneous devices
One account can have unlimited devices online at the same time: the desktop at home, a laptop, a tablet, and a phone can all connect at once, with no second subscription needed for a second device. Clients cover five platforms — Windows / macOS / iOS / Android / Linux — and the subscription link is imported in one place, so switching devices just means importing the same subscription again. Once you have several devices, the real cost is setup time, which is why the clients support subscription link import instead of typing server addresses one by one; a new device usually connects within a minute or two.
Direct routes for AI Tools
Tools like ChatGPT, Claude, and Gemini are sensitive to latency and much less sensitive to bandwidth. The nodes marked as direct in the route list are built for exactly this: fewer hops in between so requests arrive faster. Developers calling APIs care more about a stable egress — a fixed egress is easier to debug timeouts against, and multiple devices under one account can share the same regional egress, keeping logs and retry logic aligned. Which route a given tool uses right now is shown in the client's route list, and routes are updated as regions change.
Streaming and 4K playback
Netflix, Disney+, HBO Max, and Prime Video care about your egress region; pick the wrong route and you get a smaller library or quality locked at 1080p. VPNEM marks which streaming services each route supports and organizes them by region: Asian routes map to the Japan, Hong Kong, and Singapore libraries, while Americas routes map to the US and Canada. 4K playback depends on sustained bandwidth rather than peak speed, and stability at peak hours matters more than a single speed test number, so pick the nearest region, watch how it actually performs during peak hours, and then lock it in.
60-day no-questions-asked refund
60-day no-questions-asked refund: you can request a full refund within 60 days of the payment date, with no reason required and nothing to prove first. Refunds go back through the original payment channel — Alipay, WeChat Pay, and USDT are all returned the way they were paid. The point of this promise is that trying the service costs you little: route quality, client stability, and how AI tools and streaming actually perform can all be verified in real use, and you can walk away if it doesn't fit. The full refund conditions are on the refund policy page and match the numbers on the plans page and the homepage.
Route preview
International routes organized by region
110+ countries and 210+ routes in total; the table below is a partial sample, and the routes page has the full list plus route type descriptions.
| Country / Region | City | Route type | Streaming |
|---|---|---|---|
| Japan | Tokyo | IEPL dedicated line | Netflix / YouTube |
| Hong Kong | Hong Kong | IEPL dedicated line | ChatGPT / Claude |
| Singapore | Singapore | Relay | Disney+ / Prime Video |
| United States | Los Angeles | Relay | HBO Max / 4K |
| United States | San Jose | Direct | AI Tools / developer docs |
| Canada | Toronto | Relay | Prime Video |
| Germany | Frankfurt | Direct | GitHub / developer tools |
| United Kingdom | London | Relay | BBC iPlayer |
Pick routes by the region you're using: for services in Japan, Hong Kong, and Singapore, choose Asian routes first; for US streaming and US services, choose Americas routes; for developer docs and code hosting, where packet loss matters and bandwidth doesn't, direct routes are usually the better fit. The three route types differ as follows: IEPL dedicated lines run on their own channel with little fluctuation at peak hours; relay routes pass through one extra hop and cover more regions; direct routes have fewer hops and respond faster. If you're not sure which to pick, turn on auto-select in the client and let it choose the better option among available routes, then lock in your choice manually based on real performance.
Plan preview
Three monthly plans and data packs
Monthly plans reset on your activation date; data packs are good until used up and never expire.
Monthly · 60GB
¥9.9/month
- 60GB per month, resets on your activation date
- Unlimited simultaneous devices
- 110+ countries / 210+ routes available
- 60-day no-questions-asked refund
Monthly · 250GB
¥18/month
- 250GB per month, resets on your activation date
- Unlimited simultaneous devices
- 110+ countries / 210+ routes available
- 60-day no-questions-asked refund
Monthly · 500GB
¥28/month
- 500GB per month, resets on your activation date
- Unlimited simultaneous devices
- 110+ countries / 210+ routes available
- 60-day no-questions-asked refund
The three monthly plans differ only in monthly traffic. 60GB suits one or two devices doing everyday research, email, and light video; 250GB suits a phone and computer online together with regular daily video and AI tool use; 500GB suits 4K playback, remote desktop, and several devices online for long stretches. Traffic resets monthly on your activation date, and if you upgrade mid-cycle the price difference is prorated by remaining days — no need to wait for the next cycle.
¥158300GB · good until used up, never expires
¥3581000GB · good until used up, never expires
¥6583000GB · good until used up, never expires
If your usage varies or you'd rather not renew monthly, look at the data packs: three sizes at 300GB, 1000GB, and 3000GB, good until used up with no expiry date. Payment supports Alipay, WeChat Pay, and USDT, and no email address is needed to sign up — a username and password are enough to open an account.
Insights
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Read more →Test the routes first, then decide whether to pay
No email address needed — sign up with just a username and password; 60-day no-questions-asked refund, and Alipay, WeChat Pay, and USDT are all accepted.